Medical Transportation & Insurance

Your United Healthcare benefits include non-emergency transportation, which covers trips to:

• Medical, dental, vision and mental health appointments
• Pharmacy

This service is for rides planned in advance. If you have a life-threatening emergency, call 911.

Following these simple rules will help you get a ride:

• Call at least two (2) business days (Monday – Friday) ahead of time for non-urgent trips
• Call 1-888-444-1519, TTY 711 to set up your ride, 24 hours a day. 7 days a week

Information you need to schedule your trip:

• Minnesota Health Care Program MHCP member identification (ID) card
• UHC member ID card
• Name, home address, date of birth
• Phone number
• Date, time, name, phone number, and address for ride

• Transportation to VA appointments is provided free of charge. Riders are not eligible to collect travel pay since there is no cost incurred.
• Veterans are encouraged to request transportation as soon as they know about their appointment(s) and at least a week prior.
• Rides are always first-come first-serve and based on availability.
• Riders may have to wait before or after appointments to serve other ride requests.
• Family members and caregivers may ride along, space dependent.
• Please let the Transportation Coordinator know if you have any mobility limitations, require a walker, manual wheelchair, oxygen tank, or have other needs.

To schedule a ride, call: 612-467-2768.

For non-ambulatory VA patients, call the Minneapolis VA Transportation Service (VTS): 612-467-5799.